Business & Corporate Orders

Corporate catering made easy for large orders from companies, hotels, events, and offices.

Corporate Catering Made Easy

When you'll see this: When you've enabled business catering services
What it's for: Large orders from companies, hotels, events, and offices
Where to manage: Management → Business Codes, Business Orders

Setting Up Business Accounts

Creating Business Codes

Where to do it: Management → Business Codes

What you must set up:

Unique code: The company uses this to access your menu (like "HOTEL123")
Company name: The business name for your records
Delivery address: Where to send their orders
Order deadline: Latest time they can order (like "2:00 PM for next day")
Order methods: How they can receive orders (pickup, delivery, etc.)
Status: Whether the code is currently active

Optional Settings for Business Clients

Email notifications: Send order confirmations to company contacts
Admin emails: Notify company managers about orders
Supervisor access: Special codes for company supervisors
Internal notes: Your private notes about this business client
Order types: What kinds of orders they can place

How Business Orders Work

Your delivery options:

We deliver: You bring food to their location
They pickup: Company collects orders from your restaurant
On-site service: Immediate consumption (great for hotels and office buildings)

Automatic Printing for Hotels and Offices (Android Only)

What it does: Automatically prints kitchen receipts for on-site business orders
When it works:

You're using an Android device (not available on phones using web browsers or iPhones)
You have auto-accept turned on
Business services are enabled
You have on-site business codes set up
Printing is turned on
You're logged in as an admin

How it helps: Orders from hotels and offices print immediately so your kitchen can start cooking without delay

How Business Orders Flow Through Your System

Company Orders: They use their special business code to access your menu
Order Arrives: You can see it's a business order (shows company name and code)
Automatic Processing: On-site orders can print kitchen tickets automatically
Kitchen Preparation: Your staff gets clear preparation instructions
Fulfillment: Handle delivery or pickup based on what you set up with that company
Billing Reports: System automatically tracks orders for easy company invoicing

Email Notifications

Configure automatic email alerts for business orders:

Order confirmations: Sent to company contact after order is placed
Admin notifications: Alert company managers about new orders
Supervisor updates: Keep supervisors informed of order status
Custom recipients: Add specific email addresses for different companies

Billing and Reports

Track all business orders for easy invoicing:

Order history: View all orders by business code
Date range filters: Generate reports for specific periods
Export options: Download order data for accounting
Revenue tracking: See total sales per business client
Custom invoicing: Create invoices based on order history

Best Practices for Corporate Catering

Setting Order Deadlines

Next-day orders: Deadline around 2:00 PM
Same-day orders: Minimum 2-4 hours advance notice
Weekly orders: Accept orders until end of week for following week

Managing Multiple Businesses

Use clear, memorable business codes
Keep detailed internal notes about preferences
Set up email notifications for reliable communication
Review and update business settings regularly

Communication

Respond promptly to business order inquiries
Keep companies informed of menu changes
Establish a primary contact at each business
Use email notifications for important updates